Houston IT Support
Essentials
Patch Management
- Proactive Windows & Mac OS Updates will ensure your systems are always up to date.
System Maintenance
- Proactive scripts that will keep your computer performing optimally.
Cyber Security
- Advance Anti-Virus Security with Ransomware Protection
- Multi-Factor Authentication
- Secure your mailbox from unwanted scam, spam, fraud, and phishing with our email filtering solution.
- DNS Web Filtering filter out unwanted internet browsing activity from your business.
- Security Awareness training, provided on going training to teach employees on how to spot various types of threats.
- Managed Detection and Response 24/7/365
Business Continuity
- Unlimited Cloud Storage backup for workstations
- Emergency mailbox, keep your email services running in the event of a Microsoft 365 outage.
Microsoft 365
- Support for Microsoft 365 (formerly known as Office 365)
- Support for Microsoft Azure AD
- Support for Microsoft Intune Autopilot
Help Desk Support
- Unlimited Help Desk Support available during business hours.
Onsite Visits
- Scheduled level 1 technician during business hours
Professional
Patch Management
- Proactive Windows & Mac OS Updates will ensure your systems are always up to date.
System Maintenance
- Proactive scripts that will keep your computer performing optimally.
Cyber Security
- Advance Anti-Virus Security with Ransomware protection
- Multi-Factor Authentication
- Secure your mailbox from unwanted scam, spam, fraud, and phishing with our email filtering solution.
- DNS Web Filtering filter out unwanted internet browsing activity from your business.
- Security Awareness training, provided on going training to teach employees on how to spot various types of threats.
- Managed Detection and Response 24/7/365
- Dark Web Monitoring unlimited dark web breach assessments.
- Monthly security awareness eNewsletter with tips to keep employees secure both in office and at home.
Business Continuity
- Unlimited Cloud Storage backup for workstations
- Emergency mailbox, keep your email services running in the event of a Microsoft 365 outage.
- Microsoft 365 Cloud Backups (Word, Excel, PowerPoint, SharePoint, Teams)
- Remote Workforce allow your employees to remotely logon to their work computers from home.
Monitoring
- Proactive 24/7/365 monitoring services
Microsoft 365
- Support for Microsoft 365 (formerly known as Office 365)
- Support for Microsoft Azure AD
- Support for Microsoft Intune AutoPilot
Help Desk Support
- Unlimited Remote Help Desk Support available 24/7/365.
Onsite Visits
- Scheduled level 1 technician during business hours
- Projects included
- Network setups included
vCTO
- Quarterly Business Review
- Vendor Liaison
Executive
Patch Management
- Proactive Windows & Mac OS Updates will ensure your systems are always up to date.
System Maintenance
- Proactive scripts that will keep your computer performing optimally.
Cyber Security
- Advance Anti-Virus Security with Ransomware protection
- Multi-Factor Authentication
- Secure your mailbox from unwanted scam, spam, fraud, and phishing with our email filtering solution.
- DNS Web Filtering filter out unwanted internet browsing activity from your business.
- Security Awareness training, provided on going training to teach employees on how to spot various types of threats.
- Managed Detection and Response 24/7/365
- Dark Web Monitoring unlimited dark web breach assessments.
- Monthly security awareness eNewsletter with tips to keep employees secure both in office and at home.
- Full Disk Encryption
- Email Encryption
Business Continuity
- Unlimited Cloud Storage backup for workstations
- Emergency mailbox, keep your email services running in the event of a Microsoft 365 outage.
- Microsoft 365 Cloud Backups (Word, Excel, PowerPoint, SharePoint, Teams)
- Remote Workforce allow your employees to remotely logon to their work computers from home.
- Professionally Email Archiving HIPAA, SEC, SOX (Legal Hold, eDiscovery, Journaling, Searchable)
Monitoring
- Proactive 24/7/365 monitoring services
Microsoft 365
- Support for Microsoft 365 (formerly known as Office 365)
- Support for Microsoft Azure AD
- Support for Microsoft Intune AutoPilot
Third-Party Updates
- Adobe, Google Chrome, Microsoft Edge, Java, and many other supported applications always up to date with no interruptions.
Help Desk Support
- Unlimited Remote Help Desk Support available 24/7/365.
Onsite Visits
- Scheduled level 2 Technician 24/7/365
- Projects included
- Network setups included
vCTO
- Quarterly Business Review
- Vendor Liaison
(713) 554-1034
Why Choose Gatun Technologies?
Gatun Technologies has provided exceptional professional IT Support for Houston businesses since 2015. Our #1 goal is to give our clients Enterprise-level services and solutions at prices that work for small businesses. Time, training, and experience have helped us develop the best practices and workflow procedures around a proactive philosophy designed to keep your focus on your business, not your technology.
Our qualified team of experts can become your outsourced IT department; vigilantly responding to issues, often before you even know about them. Covering everything from your servers and network infrastructure to your computers, workstations, and mobile devices, we provide end-to-end solutions for all of your technology needs.
People
We understand that our team directly impacts the success of our business. We carefully select the most talented and experienced engineers to work with our clients.
Quality
We are committed to providing quality preventative care that ensures your business is running smoothly and backed up with superior technology services.
Support
Our engineers are experienced, dedicated, and trustworthy, and will always go the extra mile to solve your IT issues.
Live Helpdesk Support
Dedicated fast and reliable IT solutions provided 24 x7 x365 for your business users.